Custom Field - Payment Link
NEW - Drive Sales Faster with Custom Fields Tailored for Your Business Needs!
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NEW - Drive Sales Faster with Custom Fields Tailored for Your Business Needs!
Last updated
Was this helpful?
In fast-moving industries like travel, hospitality, and retail, having the right customer information at your fingertips is vital. With DOKU Payment Link’s Custom Fields, you can capture key details such as booking preferences, product options, or delivery instructions directly during checkout.
This helps create a smoother payment experience, ensures faster decision-making, and gives your business the insights needed to improve conversions and customer satisfaction.
Custom Fields let your business control what information is gathered during checkout. You can customize the fields to capture specific data needed for smooth operations—whether it’s booking details, preferences, or delivery instructions. Once configured, the fields automatically appear in your payment link, offering a tailored, efficient checkout experience for your customers.
Log in to your DOKU dashboard.
Navigate to the Payment Link menu.
Click 'Create Custom Field'
Open 'Additional Details', then click 'Add Custom Fields'
Click 'Create Custom Field' and choose the types of fields that suit your business needs. Customize each field to collect the information most relevant to your process.
Save and select the custom field to be added to the Payment Link
Example: A free-text field for customers to enter specific instructions, such as delivery notes or booking requests.
Best For: Retail and hospitality businesses that need custom input from customers for personalized service or special accommodations.
Example: A dropdown menu for selecting predefined options like "Room Type: Deluxe Suite" or "T-shirt Size: Medium."
Best For: Travel and retail businesses requiring quick, accurate selections for bookings or product specifications.
Example: Checkboxes allowing customers to choose multiple options, like "Amenities: Pool Access, Late Check-out" or "Extras: Gift Wrapping, Express Shipping."
Best For: Businesses offering add-on services or product customizations, such as hotels or retailers.
Example: A field for customers to enter a web address, such as a link to their company website or portfolio.
Best For: Businesses dealing with corporate clients, agencies, or professionals that may need to capture a website or portfolio link.
Example: A field for customers to input numerical values, such as "Number of Guests" or "Participant Number (Nomor Peserta)."
Best For: Businesses that need to capture specific quantities or numbers, such as event registrations, room reservations, or participant IDs.
Example: A field where customers can provide their email address, useful for sending confirmation or follow-up communications.
Best For: Any business that requires customer contact information for transactional or marketing purposes.
Personalized Checkout: Tailor the payment process to meet the specific needs of your customers by capturing essential details upfront.
Seamless Data Collection: Gather all the necessary information in one step, improving operational efficiency and reducing customer effort.
Better Insights: Use the data collected from Custom Fields to gain deeper insights into customer preferences, allowing you to optimize your offerings and drive growth.
Enhanced Customer Experience: A more streamlined, personalized checkout experience leads to higher satisfaction and increased conversions.
Take control of your payment process with DOKU Payment Link’s Custom Fields. Start using this powerful tool today to enhance the customer experience and drive more successful transactions!
