Payment Link: Dynamic Currency Conversion

Effective Date: 7th August, 2026

DCC (Dynamic Currency Conversion) is now available on DOKU Payment Link.

Merchants can enable DCC directly when creating a Payment Link by turning on the “Use DCC” toggle. Once enabled, customers can view the estimated payment amount in a familiar currency, while the actual payment is still processed using the original currency of the Payment Link.

Supported currencies: USD, SGD, MYR, JPY, AUD, RUB, and RMB.

---

🔍 What’s New?

DCC adds a currency conversion view to Payment Link, allowing customers to check the estimated value of their payment in another currency.

For example, a Payment Link priced at IDR 1,000,000 can be displayed as an estimated value in USD, SGD, MYR, JPY, AUD, RUB, or RMB based on the customer's preference.

The selected currency is only used to display the estimated amount. It does not change the original transaction currency.

---

💡 Why It Matters

DCC helps international customers better understand the value of a Payment Link before making a payment.

It provides a more familiar price reference without changing the actual payment currency.

For Merchants

• Make Payment Links easier to understand for international customers

• Improve the payment experience for customers from different countries

• Support businesses that serve international customers without changing their existing payment currency

For Customers

• See an estimated price in a familiar currency

• Understand the payment amount more easily

• Make payment decisions with better price visibility

---

🚀 How It Works

🔄 Before

Without DCC, customers see the Payment Link amount only in the original transaction currency.

For example:

IDR 2,000,000

International customers need to estimate the value themselves in their preferred currency.

🆕 After

With DCC enabled, customers can view an estimated value in another supported currency.

For example:

IDR 2,000,000 ≈ SGD 143.59

Customers can switch between supported currencies to better understand the payment amount.

The actual payment remains in IDR.

---

⚙️ How to Enable

Enabling DCC is simple:

1. Create a Payment Link.

2. Turn on the “Use DCC” toggle.

3. Create and share the Payment Link with your customer.

4. Customers can select a supported currency to view the estimated payment amount.

5. Payment is completed using the original Payment Link currency.

---

🎯 Potential Use Cases

DCC is particularly useful for merchants that serve international customers, such as:

• Hotels & Hospitality — international guests can easily understand room or booking prices.

• Tourism & Travel — help overseas customers understand tour, ticket, or travel-related payments.

• Retail & E-commerce — make product prices easier to understand for international buyers.

• Education & Events — support international participants paying through Payment Link.

• Professional Services — provide clearer pricing for overseas customers.

---

⚠️ Important Notes

DCC does not mean the merchant receives payment in USD, SGD, JPY, or other supported currencies.

The selected currency is only used to show the customer an estimated equivalent value.

DCC = Currency visibility, not currency conversion of the actual payment.

---

For assistance, contact our Care Team at [e-mail] or [phone].

---

Thank you and best regards, DOKU Product Team