New Payment Method - VA Bank BJB & Bank Sinarmas

Effective Date: July, 2026

DOKU is expanding its Virtual Account (VA) payment methods with the addition of Bank BJB and Bank Sinarmas, giving merchants more payment options while helping customers pay through their preferred banks.

With this update, merchants can easily activate the new payment methods through the DOKU Dashboard and immediately offer broader payment coverage to their customers.

Learn How to Activate It

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🔍 What’s New?

Two new Virtual Account payment methods are now available on DOKU:

Bank Sinarmas Virtual Account

Available for merchants using DOKU Checkout, including Payment Link and Digital Catalog. Once activated, customers will automatically see Bank Sinarmas as one of the available payment options during checkout.

Bank BJB Virtual Account

Available for merchants using Direct API integration, allowing businesses with their own payment interface to offer Bank BJB Virtual Accounts to customers.

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💡 Why It Matters

Every business serves different customer segments, and payment preferences often vary by region and banking ecosystem.

By adding Bank BJB and Bank Sinarmas Virtual Accounts, merchants can provide customers with more convenient payment options while reducing the likelihood of abandoned payments caused by limited banking choices or interbank transfer fees.

This expansion also helps businesses increase payment accessibility, particularly for customers in West Java and Banten through Bank BJB and customers within the broader Sinarmas ecosystem.

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🚀 Updated Experiences

🔄 Before

Previously, merchants could only offer the existing Virtual Account payment methods supported by DOKU.

Customers banking with Bank BJB or Bank Sinarmas often needed to transfer through other banks, potentially incurring additional transfer fees or choosing alternative payment methods.

🆕 After

Merchants can now activate Bank BJB and Bank Sinarmas Virtual Accounts directly from the DOKU Dashboard.

Once activated:

• Bank Sinarmas automatically appears on supported DOKU Checkout experiences.

• Direct API merchants can begin accepting payments through Bank BJB.

• Customers enjoy more payment choices using their preferred banking services.

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⚙️ How It Works

Activating the new Virtual Account channels only takes a few steps:

1. Log in to the DOKU Dashboard.

2. Navigate to Settings.

3. Select Services.

4. Click Add Services.

5. Under Bank Transfer, select:

   • Virtual Account Bank BJB

   • Virtual Account Bank Sinarmas

6. Save your changes to activate the selected payment methods.

Once activated, the new payment methods will become available based on your integration type.

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💼 Key Feature

With this update, merchants can:

• Accept payments through Bank BJB Virtual Account.

• Accept payments through Bank Sinarmas Virtual Account.

• Enable new Virtual Account channels directly from the DOKU Dashboard.

• Expand payment coverage across more Indonesian banking customers.

• Increase payment convenience without changing existing payment workflows.

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📌 Things to Know

With this update, merchants can:

• Bank Sinarmas Virtual Account is available for merchants using DOKU Checkout, including Payment Link and Digital Catalog.

• Bank BJB Virtual Account is available for merchants using Direct API integration.

• Activation is required through the DOKU Dashboard before the payment methods become available.

• No additional integration is required for merchants already using the supported products.

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For assistance, contact our Care Team at [e-mail] or [phone].

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Thank you and best regards, DOKU Product Team