> For the complete documentation index, see [llms.txt](https://changelog.doku.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://changelog.doku.com/november-2026/shopify-automatic-platform-fee-deduction.md). # Shopify Automatic Platform Fee Deduction Effective Date: 1 December 2026 DOKU is updating the Shopify Platform Fee billing process to make fee deductions simpler and more seamless. **Starting 1 December 2026, the 0.2% Shopify Platform Fee will be automatically deducted from your settlement, together with your existing transaction fee.** **Here's what you need to know:** * **Automatic Deduction:** The 0.2% Shopify Platform Fee will be deducted automatically from your settlement. * **Simpler Billing:** No more separate manual billing from the Finance team. * **No Action Required:** You can continue using your existing DOKU payment setup without making any changes *** ### Shopify Platform Fee Update Previously, the Shopify Platform Fee was billed manually by the Finance team. With this update, the fee will be calculated based on your transaction amount and automatically deducted together with your existing transaction fee. This means you no longer need to wait for a separate billing process to settle the Shopify Platform Fee.
*** ### Settlement Calculation The Shopify Platform Fee is calculated at **0.2% of the transaction amount** and deducted alongside your existing transaction fee. **Fee Calculation Formula** * **Shopify Platform Fee** = Transaction Amount × 0.2% * **Total Fee** = Transaction Fee + Tax + Shopify Platform Fee * **Funds You Receive** = Transaction Amount − Total Fee Example For a transaction of **Rp1,700,000** via Bank Transfer (VA), All Banks (excluding BCA): | DETAILS | AMOUNT | | --------------------------- | --------------- | | Transaction Amount | Rp1,700,000 | | Shopify Platform Fee (0.2%) | − Rp3,400 | | Transaction Fee | − Rp4,000 | | Tax (11% of fee) | − Rp440 | | **Funds You Receive** | **Rp1,692,160** | {% hint style="warning" %} **Important: Fees Are Deducted Automatically** The Shopify Platform Fee is calculated using the same transaction amount as your existing transaction fee, then both fees are deducted together automatically.[ You can also use the DOKU Fee Simulator to estimate your fees and settlement amount based on your transaction amount.](https://www.doku.com/en-us/simulator-harga) {% endhint %} *** ### Important Notes * **Automatic Deduction:** The 0.2% Shopify Platform Fee will be automatically deducted from your settlement starting 1 December 2026. * **No Manual Billing:** The separate manual billing process from the Finance team is no longer required. * **Existing Payment Setup:** You can continue using your current DOKU payment setup. No changes are required. * **Fee Calculation:** The Shopify Platform Fee is calculated at 0.2% of the transaction amount. *** ## FAQs
Why is there a Shopify Platform Fee? **This fee is determined by Shopify.** Shopify charges merchants a default platform fee of 0.2% per transaction as part of its platform fee structure.
Why is the Shopify Platform Fee now being deducted from my transactions? The 0.2% Shopify Platform Fee is not a new fee. It has been part of Shopify's fee structure. **The change is only in the collection process.** Previously, DOKU's Finance team collected the fee manually through invoicing. Starting 1 December 2026, it will be automatically deducted from each transaction instead.
Which fees apply to my Shopify transactions with DOKU? Two fees are deducted from your DOKU settlement: * **DOKU Transaction Fee.** Depends on the payment method. * **Shopify Platform Fee (0.2%).** Set by Shopify and deducted automatically together with your transaction fee, starting 1 December 2026. Shopify may also apply its own fees under your Shopify plan, such as the transaction fee for third-party payment providers (1% or 2%). These fees are set by Shopify, not DOKU. You can estimate your DOKU fees and settlement amount with the [DOKU Fee Simulator](https://www.doku.com/en-us/simulator-harga).
I see a 1% or 2% fee message in my Shopify admin. Is it charged by DOKU? No. DOKU does not charge it. It is a Shopify fee that depends on your Shopify plan, and Shopify may show it in the payment provider section. For your exact rate, please check with Shopify.
*** For assistance, contact our Care Team at or (021) 1500963. *** Thank you and best regards,\ **DOKU Product Team**