Checkout - Automated Email Notifications
NEW - Automate Your Payments with Ease: Introducing Automated Email Notifications!
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NEW - Automate Your Payments with Ease: Introducing Automated Email Notifications!
Last updated
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In industries where every second counts, keeping your payment process streamlined is crucial. With Automated Email Notifications, you can eliminate the hassle of manual reminders and enhance the payment experience for both you and your customers.
This feature helps improve payment conversions, ensures timely updates, and allows you to focus on growing your business while maintaining an effortless, professional customer experience.
Automated Email Notifications allow you to send payment status updates automatically to customers and merchants. Whether it’s a new order, an almost-expired payment, or a successful transaction, these notifications keep everyone informed at every step of the process.
You can also customize the email design with your logo, brand colors, and tailored call-to-action buttons to create a seamless branded experience.
Send automated email reminders for various payment statuses, including:
NEW ORDER: Remind customers to complete their payments.
SUCCESS: Notify customers of successful payments.
FAILED: Alert customers about failed transactions.
ALMOST EXPIRED: Encourage customers to act before their payment expires.
EXPIRED: Inform customers about expired payments.
Receive email updates about the same payment statuses, ensuring you’re always in the loop and can take timely action when necessary.
Log in to your DOKU Dashboard.
Navigate to Settings > Checkout Page Notification.
Enable the Automated Email Notification feature for both customers and merchants.
💡 Pro Tip: Personalize your email notifications by adding:
Your logo and brand colors for professional branding.
Custom call-to-action buttons like "Pay Now" or "Book Now" to suit your business needs.
Boost Payment Conversions: Timely reminders reduce abandoned transactions and ensure more successful payments.
Save Time and Effort: Automate the entire reminder process to free up valuable resources.
Enhance Customer Satisfaction: Transparent updates keep your customers informed, improving their trust and overall experience.
New Order Confirmation Example: Send a payment confirmation with details such as order ID and total amount. Best For: Businesses needing to reassure customers that their order has been received successfully.
Almost Expired Payment Reminder Example: Notify customers of approaching deadlines to complete their payments. Best For: Subscription services, online stores, or any business requiring timely payments.
Successful Payment Notification Example: Confirm completed transactions and thank customers for their payments. Best For: Any business aiming to provide a professional follow-up to their customers.
Take control of your payment notifications with Automated Email Notifications. Simplify your operations, deliver a better customer experience, and drive successful transactions—all while saving time and resources.
