Digital Catalog - Custom Field per Product

Effective Date: June 26th, 2026

Digital Catalog now introduces Custom Fields, giving merchants a simple way to collect product-specific order details directly during checkout. This ensures every order arrives complete with the information needed to fulfill it correctly, without manual follow-up.

Beginning 26 Juni 2026, merchants can configure up to three custom fields per product, and customers will see these fields directly on the product page before completing their purchase.

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🔍 What’s New?

Digital Catalog product pages now support configurable Custom Fields, completed by customers before checkout.

This update ensures:

• Accurate, product-specific order details collected upfront

• Reduced manual follow-up via chat or email

• Greater flexibility in managing how and when products go live

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The New Checkout Flow

🔄 Before This Update

Today, the purchase flow goes straight from product page to checkout, with no way to collect additional order-specific details. While functional, this creates a gap for merchants selling personalized, customizable, or booking-based products and important details like engraving text, variant preference, or delivery instructions can only be collected manually after payment.

Steps:

1. Customer visits product page

2. Customer proceeds directly to checkout

3. Customer completes payment

4. Merchant manually follows up to collect missing order details (if needed)

🆕 After This Update

With Custom Fields, the purchase flow now includes a step for customers to provide product-specific details before checkout and ensuring merchants receive complete order information from the start.

Steps:

1. Customer visits product page

2. Custom fields are displayed (e.g., engraving text, product preference, participant name)

3. Customer completes required information

4. Customer proceeds to checkout and completes payment

5. Merchant receives order details together with the transaction

Benefit

Merchants get exactly the information they need to fulfill the order right — no extra steps, no manual chasing.

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✅ Key Details

Up to 3 Custom Fields per Product Merchants can configure up to three custom fields for each product in their Digital Catalog.

Two Field Types Available Merchants can choose between Text Input (for open-ended responses like engraving text or delivery notes) or Dropdown Select (for predefined options like size or variant).

Optional or Required Each custom field can be marked as required, ensuring customers cannot proceed to checkout without providing essential information.

Product Management Controls Products can be saved as Draft, Published when ready, or Unpublished when no longer available.

Verification Workflow Newly published or edited products go through a verification process before becoming visible in the Digital Catalog.

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📌 Important Notes

• Products without custom fields will continue to follow the existing purchase flow with no additional steps.

• We recommend reviewing your product catalog and identifying which products would benefit from custom fields — especially personalized items, bookings, or made-to-order products.

• For assistance setting up Custom Fields, contact our Care Team at [e-mail] or [phone].

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Thank you and best regards, DOKU Product Team