# 🎉 New Product: PayChat

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DOKU PayChat gives your business everything you need to chat order and pay directly inside WhatsApp. Whether you are launching a campaign handling reservations or selling products DOKU PayChat supports automated flows flexible setup and smoother conversions. Everything is managed from the DOKU Dashboard with no technical integration needed.

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#### About DOKU PayChat

DOKU PayChat is a no code WhatsApp commerce tool that allows businesses to accept orders collect customer details and process payments directly in chat.

Built for flexibility DOKU PayChat works for a wide range of business models including retail hospitality digital products and service based workflows. You can use it to improve customer engagement reduce repetitive tasks and provide a fast checkout experience.

DOKU PayChat centralizes everything in one dashboard making it easier to manage conversations orders and payments in real time.

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#### Key Capabilities in DOKU PayChat

**Guided Chat Flow**\
Customers move step by step from inquiry to payment inside WhatsApp.

**Product and Pricing Setup**\
Add items set prices define notes and allow customers to choose quantities.

**Instant Access via QR or Link**\
Share QR codes or links across your channels to start WhatsApp interactions instantly.

**Real Time Dashboard Overview**\
View chats orders and payment status in one place updated live.

**Easy Data Export**\
Download order and payment records anytime for operations accounting or analysis.

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#### Before vs After

| Capability             | Before (Manual Process) | Now (DOKU PayChat)         |
| ---------------------- | ----------------------- | -------------------------- |
| Order Handling         | Manual chat             | Automated guided workflow  |
| Payment Collection     | Manual transfer         | Integrated PayChat payment |
| Customer Engagement    | One by one              | Broadcast to many          |
| Tracking and Reporting | Multiple tools          | Centralized dashboard      |

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#### Use Cases for Real Businesses

**📅 Online Event Registration**\
Collect registrations and payments for classes workshops or online sessions directly in WhatsApp.

**🛍️ Pre Order Selling**\
Manage pre order items and collect down payments without leaving the chat.

**🏨 Booking and Reservation**\
Handle bookings for hotels clinics and service providers fully in WhatsApp with instant payment confirmation.

**📱 Top Up and Digital Sales**\
Sell data packages mobile credit and digital vouchers with a smooth checkout experience.

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DOKU PayChat helps your business serve customers better move faster and reduce manual work. Everything is accessible from your DOKU Dashboard and ready to use anytime.

<a href="https://docs.doku.com/accept-payments/no-integration-products/paychat" class="button primary">Learn more about DOKU PayChat</a>