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🎉 New Product: PayChat

Simplify Customer Payments Directly Through Chat

DOKU PayChat gives your business everything you need to chat order and pay directly inside WhatsApp. Whether you are launching a campaign handling reservations or selling products DOKU PayChat supports automated flows flexible setup and smoother conversions. Everything is managed from the DOKU Dashboard with no technical integration needed.


About DOKU PayChat

DOKU PayChat is a no code WhatsApp commerce tool that allows businesses to accept orders collect customer details and process payments directly in chat.

Built for flexibility DOKU PayChat works for a wide range of business models including retail hospitality digital products and service based workflows. You can use it to improve customer engagement reduce repetitive tasks and provide a fast checkout experience.

DOKU PayChat centralizes everything in one dashboard making it easier to manage conversations orders and payments in real time.


Key Capabilities in DOKU PayChat

Guided Chat Flow Customers move step by step from inquiry to payment inside WhatsApp.

Product and Pricing Setup Add items set prices define notes and allow customers to choose quantities.

Instant Access via QR or Link Share QR codes or links across your channels to start WhatsApp interactions instantly.

Real Time Dashboard Overview View chats orders and payment status in one place updated live.

Easy Data Export Download order and payment records anytime for operations accounting or analysis.


Before vs After

Capability
Before (Manual Process)
Now (DOKU PayChat)

Order Handling

Manual chat

Automated guided workflow

Payment Collection

Manual transfer

Integrated PayChat payment

Customer Engagement

One by one

Broadcast to many

Tracking and Reporting

Multiple tools

Centralized dashboard


Use Cases for Real Businesses

📅 Online Event Registration Collect registrations and payments for classes workshops or online sessions directly in WhatsApp.

🛍️ Pre Order Selling Manage pre order items and collect down payments without leaving the chat.

🏨 Booking and Reservation Handle bookings for hotels clinics and service providers fully in WhatsApp with instant payment confirmation.

📱 Top Up and Digital Sales Sell data packages mobile credit and digital vouchers with a smooth checkout experience.


DOKU PayChat helps your business serve customers better move faster and reduce manual work. Everything is accessible from your DOKU Dashboard and ready to use anytime.

Learn more about DOKU PayChat

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